Enernet v2 - User Manual

VER.2

20 June 2023

1

Homepage icon

Navigates to the homepage fleet map.

2

Monitor

Navigates to following pages.

• Fleet Monitor (homepage)

• Devices

• Project

• Fleet Map

3

Analyse

Navigates to following pages.

• Event log

• Reports

4

Manage

Navigates to following pages.

• Management

  • Profile and Users

  • API Token

• Notification Records

5

Download App button

Displays a pop up that shows the QR code of Enernet app and app descriptions.

6

Logout

Log out by clicking the logout button.

7

Resources

Navigates to a public page that contains a list of Ampd product sheets and user manuals.

Detail is referenced in Resources section.

8

Cookie policy

Check out the cookie policy of using the Enernet.

Detail is referenced in Cookie policy section.

9

Privacy policy

Check out the privacy policy of using the Enernet.

Detail is referenced in Privacy policy section.

10

Contact us

Send feedbacks of contact support and report system bugs.

Detail is referenced in Contact us section.

11

Version (with Release notes)

Indicates the latest version of Enernet.

Detail is referenced in Release notes section.

1

User info card

Displays user information.

2

Total device card

Displays the total number of all the Enertainers which are in normal status in fleet level.

3

Active warning card

Displays the number of warnings across your fleet.

4

Offline device card

Displays the total number of all the Enertainers which are offline in fleet level. Offline devices refers to devices that are in the active state with red or gray signal.

5

Active error card

Displays the number of errors across your fleet.

6

Estimated carbon & diesel saving card

Displays total and monthly saving values of carbon.

Displays total and monthly saving values of diesel.

Enter into full screen to check out saving values by the selected time period.

7

Device status card

Provides a series of command buttons to let you have a quick access to particular Enertainer.

Displays the status and info of all the Enertainers in terms of SOC, charging status, input current, output current, max temp, and connection signal.

8

Data control tab

Displays 12 columns in terms of the following themes. Each theme is followed by its definition. Click the arrow to sort the device data.

• Status

• Name

• Nickname

• Project

• SOC

• Charging status

• Input current

• Output current

• Max temp

• Signal

• Country*

• Organisation*

• Service plan*

• Service model*

9

Show inactive toggle switch

Toggle on to show the inactive Enertainers.

Toggle off to show the active Enertainers.

Definition of inactive Enertainer

10

Search field

Accesses to the specific Enertainer by typing device name / nick name / project name.

11

View device button

Selects specific conditions of columns to view the Fleet monitor status.

Below picture shows default view of fleet table.

12

Filter button

Filters the Enertainers when specific condition is set.

SOC, Max cell temp, Device status, Statuses, Countries, Organisations, and Projects can be used for filtering.

Click the reset button to change into default condition.

13

Sort button

Sorts the device list in ascending or descending order.

Name, Nickname, SOC, Max cell temp, Service plan, Service model, Country, Organisations, and Projects can be used for filtering.

1

Show details toggle switch

Toggle on to show the real time status of Enertainer on device card in terms of SOC, Load, Daily energy, Max temp, Input current and Output current.

Toggle off to hide the real time status of Enertainer.

2

Show inactive toggle switch

Toggle on to show the inactive Enertainers.

Toggle off to show the active Enertainers.

Definition of inactive Enertainer

3

Search field

Accesses to specific Enertainer by typing device name/ nick name/ project name.

4

Filter button

Filters the Enertainers when specific condition is set.

SOC, Max cell temp, Device status, Statuses, Countries, Organisations, and Projects can be used for filtering.

Click reset button to change into default condition.

5

Sort button

Sorts the device list in ascending or descending order.

SOC, Max cell temp, Device status, Statuses, Countries, Organisations, and Projects can be used for sorting.

6

Device card

Displays basic information of specific Enertainer when Show details toggle switch is off.

Displays real time status of specific Enertainer when Show details toggle switch is on.

7

Model

Indicates the model and size of Enertainer.

8

Name

Indicates the name of Enertainer.

9

Nickname

Indicates the nickname of Enertainer.

10

Signal

Indicates the last heard time of the Enertainer.

11

System status

Indicates the most severe current alarm of the Enertainer.

1

Device info card

Displays the device and site information.

1.1

Model

Indicates the model of Enertainer.

1.2

Name

Indicates the name of Enertainer.

1.3

Signal icon

Indicates the last heard time of Enertainer.

1.4

Nickname

Indicates the nickname of Enertainer.

1.5

Project

Indicates the project that uses the Enertainer.

1.6

Project owner

Indicates the organization that the Enertainer belongs to.

1.7

Location

Indicates where the Enertainer locates.

Click the icon below to enter the device map.

1.8

Next maintenance

Indicates the date (DD/MM/YY) for next maintenance.

Click the icon below to check out maintenance detail and service plan.

1.9

(Rental date end)

This is for rental Enertainer only.

Indicates the date (DD/MM/YY) of rental contract.

Click the icon below to check the contract start date and end date.

1.10

(SMS receiver)

Indicates the name of notification and masked registered mobile number.

It would only be shown if SMS notification is enabled.

2

Battery card

Displays the real time battery status.

2.1

Status

2.2

SOC

3

Input current card

Displays the power, voltage and average input current values counted in 3 phases by graph.

3.1

Power

3.2

Voltage

3.3

Current

4

Output current card

Displays the maximum output current, power, voltage and maximum output load in gauge.

4.1

Voltage

4.2

Current

4.3

Power

4.4

Load

5

System status card

Indicates the real time general status of the Enertainer.

When system status is in healthy status, it shows green check.

When system status is in error and warning status, it shows

• Active alarm

  • Displays all the events/ alarms. Priority of showing event depends on its severity. i.e. error, warning.

• Full screen icon

  • Enter into a full list of active alarms.

6

Omnigraph

Displays the integrated data graph with input current, output current, max temp, SOC, and load.

6.1

Date picker

Selects a specific time period to view the data.

6.2

Today button

Displays the today’s data.

6.3

Last 7 days button

Displays the data in past 7 days.

6.4

Last 30 days button

Displays the data in past 30 days.

6.5

Full screen icon

Enter into a full screen of data graph with same setting.

6.6

Omnigraph

An integrated time-series data graph displaying an Enertainer’s input current, output current, maximum cell temperature, state of charge, and load.

Displays 5 types of data in one graph.

• Input current (A)

  • Blue graph

• Output current (A)

  • Green graph

• Max temp (°C)

  • Red graph

• SOC (%)

  • Yellow graph

• Load (%)

  • gray graph

X axis is time period.

Left Y axis is SOC, load, Input current, and output current.

Right Y axis is temperature.

When hovering on graph, it displays the data in a specific resolution. Data in different date ranges would have different resolutions.

7

Temperature card

Displays real time relationship between minimum battery cell temp, maximum battery cell temp, and AC room temp.

7.1

Full screen icon

Enter into full screen of data graph with same setting.

7.2

Min battery cell temp

7.3

Max battery cell temp

7.4

Max AC room temperature

7.5

Temperature graph

Displays minimum battery cell temp, maximum battery cell temp, and maximum AC room temperature by graph.

8

Energy card

Displays energy in and out data in specific time period.

When hovering on graph, it displays the data specially within time period selected.

8.1

Daily

Displays aggregated energy out (kWh or mWh) per day.

Definition of daily energy out

8.2

Weekly

Displays aggregated energy out (kWh/ mWh) per week.

Definition of weekly energy out

8.3

Monthly

Displays aggregated energy out (kWh/ mWh) per month.

Definition of monthly energy out

8.4

Quarterly

Displays aggregated energy out (kWh/ mWh) per quarter.

Definition of weekly energy out

8.5

Full screen icon

Enter into full screen to view the energy in and out values in bar charts when selecting specific time period.

Click the reset button to reset to default date to view the data.

9

Estimated carbon saving and diesel saving card

Displays total and monthly carbon saving (tons) by card and graph.

Displays total and monthly diesel saving (litres) by card and graph.

9.1

Total (carbon saving)

Displays total carbon saving (tonnes).

Definition of total carbon saving

9.2

Monthly (carbon saving)

Displays monthly carbon saving (tonnes).

Definition of monthly carbon saving

9.3

Total (diesel saving)

Displays total diesel saving (litres).

Definition of total diesel saving

9.4

Monthly (diesel saving)

Displays monthly diesel saving (litres).

Definition of monthly diesel saving

9.5

Full screen icon

Enters into full screen to view the carbon and diesel saving values in bar charts when selecting a specific time period.

Download the general guidelines on the estimated carbon & diesel savings calculations (PDF).

Click the reset button to reset to default date to view the data.

10

Event log card

Displays a list of 20 events by 6 columns after setting the filtered conditions in drop down menus and date picker. Events from system BMS, string BMS and ESM are all included.

• Type

  • Error

  • Warning

  • Info

• Device name

  • Selected Enertainer in default name.

• Nickname

  • Selected Enertainer in nickname.

• Component

  • General

  • Battery

  • Charger

  • Fire suppression system

• Description

  • Brief event status and result.

• Date & Time

  • Date and time that event happened.

10.1

Type drop down menu

Selects to view Event log by all types, which including error, warning, and info.

10.2

Data component drop down menu

Selects component of events by all components / general / battery / charger / fire suppression system.

10.3

Date picker

Selects a specific time period to view the data.

10.4

Today button

Displays the today’s data.

10.5

Last 7 days button

Displays the data in past 7 days.

10.6

Last 30 days button

Displays the data in past 30 days.

10.7

Reset button

Reset to the default date to view the data.

10.8

Download button

Download the CSV file of event data in time period selected.

10.9

Detailed mode toggle

(Detailed Event log)

Navigates to event log list.

Similar to Event log list, drop down menus and date picker are available. Source drop down menu is exclusive for event log only.

Displays a list of 20 events by 6 columns after setting the filtered conditions in drop down menus and date picker. Events from system BMS, string BMS and ESM are all included.

• Type

  • Error

  • Warning

  • Info

  • Fixed

• Device name

  • Selected Enertainer in default name.

• Nickname

  • Selected Enertainer in nickname.

• Description

  • Brief event status and result.

• Source

  • SYS BMS

  • STR BMS

  • ESM

• Date & Time

  • Date and time that event happened.

11

Device report

Displays a list of 10 reports by 5 columns available for download and view online.

• Report name

  • Indicates device name for searching.

• Report period

  • From first of month to end of month.

• View

  • Navigates to view.

• Download

  • Navigates to download.

11.1

Date picker

Select a specific time period to view the data.

11.2

Reset button

Reset to the default date to view the data.

11.3

View button

Opens the selected report in PDF.

Click the navigation bar to zoom in and out, download and print, etc.

11.4

Download button

Selects the file format, PDF/ CSV/ JSON to download.

1

Project card

Displays a list of projects from all the organisations and total number of projects.

Scroll up/ down/ left/ right to navigate within the card.

• Project name

  • Displays project name.

• Project code

  • Displays project code.

• Project location

  • Displays site location that the Enertainer is located.

• Organisation

  • Displays organisation that the Enertainer belongs to.

• Device

  • Displays related Enertainer that is used in the project.

1

Device info card

Provides a quick access button to select particular Enertainer.

2

Device button

Navigates to the active status and event of selected device.

3

Hide information tab

Collapses the device card and event card.

4

Active global events card

Displays the real time events/ alarms in terms of error and warning.

5

Pin

Navigates to the active status and event of selected device by clicking the pin.

6

Show all pins button

Reset to show all Enertainers on Fleet map.

7

Full screen icon

Enters into a full screen view.

8

Zoom in & out button

Zoom in / zoom out of the map.

1

Event summary card

Consists of resolution status and uptime status.

2

Date picker for summarised status

Selects a specific time period to view the resolution status and uptime status.

3

Today button

Displays the today’s statuses.

4

Last 7 days button

Displays the statuses in last 7 days.

5

Last 30 days button

Displays the statuses in last 30 days.

6

Reset button

Reset to the default date to view the statuses.

7

Resolution status

Displays the number of events have been resolved (%) in the time period selected.

8

Healthy device chart

Displays the healthy device percentage by pie chart (%).

Definition of an unhealthy device

9

Warning icon

Displays the total number of warnings that happened in the time period selected (whole number).

Displays the proportion of warnings from total types of events in the time period selected (%).

10

Error icon

Displays the total number of errors that happened in the time period selected (whole number).

Displays the proportion of errors from total types of events in the time period selected (%).

11

Uptime status

Displays the device status (%) that the Enertainers are operating normally.

Definition of uptime status

12

Overall uptime summary

Displays the status in fleet level by bar chart (%).

13

Device uptime summary

Displays the status of each Enertainer by bar chart (%).

Scroll up and down to check through the device uptime summary of each Enertainer.

14

Overall total events

Displays the total number of events that happened in the time period selected.

15

Device total events

Displays the total number of events from each Enertainer that happened in the time period selected.

Scrolls up and down to check through the device uptime summary of each Enertainer.

16

Event log card

Displays a list of events in default past 7 days.

17

Organisation drop down menu

Selects the organisations / relationships that access is granted.

Remark: account with user permission does not have this function

18

Device drop down menu

Selects the devices that access is granted.

19

Type drop down menu

Select events by all types including error, warning, and info.

20

Data component drop down menu

Select component of events by all components / general / battery / charger / fire suppression system.

21

Date picker for Event log

Selects specific time period to view the Event log of the selected Enertainer.

22

Today button

Displays the today’s data.

23

Last 7 days button

Displays the data in last 7 days.

24

Last 30 days button

Displays the data in last 30 days.

25

Reset button

Resets to the default date to view the data.

26

Download button

Downloads the CSV file of event data in time period selected.

27

Event log list

Displays a list of 20 events by 4 columns after setting the filtered conditions in drop down menus and date picker. Events from system BMS, string BMS and ESM are all included.

• Type

  • Error

  • Warning

  • Info

• Device

  • Name of Enertainer

• Nickname

  • Nickname of Enertainer

• Organisation

  • Name of organisation

• Component

  • General

  • Battery

  • Charger

  • Fire suppression system

• Description

  • Brief event status and result.

• Date & Time

  • Date and time that event happened.

28

Detailed mode toggle

(detailed Event log)

Navigates to detailed Event log list.

Similar to Event log list, drop down menus and date picker are available. Source drop down menu is exclusive for event log only.

Displays a list of 20 events by 6 columns after setting the filtered conditions in drop down menus and date picker. Events from system BMS, string BMS and ESM are all included.

• Type

  • Error

  • Warning

  • Info

  • Fixed

• Device

  • Selected Enertainer.

• Organisation

  • Owner that has the Enertainer.

• Description

  • Brief event status and result.

• Source

  • SYS BMS

  • STR BMS

  • ESM

• Date & Time

  • Date and time that event happened.

1

Device report

Displays a list of reports available for download.

2

Organisation drop down menu

Select the organisations / relationships that access is granted.

Remark: account with user permission does not have this function

3

Device drop down menu

Select the devices that access is granted.

4

Date picker for Issue log

Select a specific time period to view the reports of the selected Enertainer.

5

Reset button

Reset to default date to view the data.

6

Report list

Displays a list of 10 reports by 5 columns.

• Report name

  • Indicates device name for searching.

• Organisation

  • Indicates organisation name.

• Report period

  • From first of month to end of month.

• View

  • Navigates to view.

• Download

  • Navigates to download.

7

View button

Open the selected report in PDF.

Click navigation bar to zoom in and out, download and print, etc.

8

Download button

Select the file format, PDF/ CSV/ JSON to download.

1

Notification records

Displays a list of notification records.

• Display name

  • Create a name to identify the notification.

• Device Name

  • Enertainer that is to be set up for notification.

• Nickname

  • Nickname of Enertainer.

• Owner

  • Organisation that owns the Enertainer.

• Contact Channel

  • Have 2 scenarios by selecting SMS or e-mail.

    • SMS

      • Select city or country to display the country code.

      • Enter mobile number.

    • Email

      • Enter email.

• Notification status

  • Displays On for enabled notification.

  • Displays Off for paused or disabled notification.

• Edit

  • Displays Edit button

• Delete

  • Displays Delete button

2

Create notification button

Creates a notification in terms of SMS and email.

• Device

  • Displays selected Enertainer.

• Display Name

  • Edit the name to identify the notification.

• Notification Method

  • Select SMS or e-mail as a way to get notification.

    • SMS

      • Select city or country to display the right country code.

      • Renew mobile number.

    • Email

      • Input email.

• Enable Notification

  • Toggle on to enable the notification right away.

    Toggle off to pause or disable the notification.

• Save button

  • Save the new notification.

3

Filter button

Filters the notifications when specific condition is set.

Notification method and owner can be used for filtering.

Click reset button to change into default condition.

4

Edit icon

Edits and updates the notification record.

• Device

  • Renew selected Enertainer.

• Display Name

  • Renew the name to identify the notification.

• Notification Method

  • Re-select SMS or e-mail as a way to get notification.

    • SMS

      • Re-select city or country to display the right country code.

      • Renew mobile number.

    • Email

      • Renew email.

5

Delete button

Deletes notification record.

1

User profile

Displays account information.

• Full name

  • Displays the registered name.

• Organisation

  • Displays the assigned organisation.

• Email

  • Displays the registered email address.

• Mobile

  • Displays the registered mobile number.

• Title

  • Displays the registered title.

• Department

  • Displays the selected department group.

Contains Update Profile button that navigate to profile update pop up.

2

Update profile button

Updates full name, organisation, email, mobile, title, and department.

• Full name

  • Renew the registered name.

• Mobile

  • Renew the registered mobile number.

• Title

  • Renew the registered title.

• Department

  • Re-select department group.

Click Reset password button to reset the password.

Click Update information to save the update.

3

User management card

Displays a list of registered user information and total number of registered users.

Scroll up and down to navigate within the card.

• Full name

  • Displays the registered name.

• Email

  • Displays the registered email.

• User role

  • Displays as admin/ user.

• Organisation

  • Displays the assigned organisation.

• Project

  • Displays the assigned project.

• Device

  • Displays the assigned device.

• User ID

  • Displays user id.

• Account status

  • Displays enabled/ disabled status.

• Edit

  • Displays the edit icon.

4

Assign user to organisation button

Assigns registered user to organisation.

Input registered email of the new user.

Select organisation and user role of the new user.

5

Search field

Accesses to specific user by typing email/ assigned devices/ assigned projects.

6

View user button

Selects specific conditions of columns to view the info of other user accounts.

7

Edit icon

Edits the permission access of users.

Renew full name.

Re-select organisation, user role, project, or device by clicking drop down menu.

Delete records by clicking delete icon.

Toggle on or off to change account enabled status.

Save the edit record by clicking save button.

Discard the edit record by clicking cancel button.

1

API tokens

Displays the activity log of API token.

• Token

  • Displays all API tokens that users used in past.

• Requested by

  • Displays the user who generated the token.

• Organisation

  • Displays organisation that the user belongs to.

• Date & Time

  • Displays date and time that the token generated.

• Delete

  • Displays delete token button.

2

Enernet API token (external link)

Navigates to API access document.

3

Create API token button

Click to get a new API token code.

Detail refers to 5.

4

Delete token button

Deletes token record.

5

API token pop up

Click copy icon to copy the token code.

1

Contact support card

Displays a field to collect both technical and usability enquiries from user.

2

Submit feedback or request card

Displays a field to collect usability feedback from user.

Detail can refer to 4, 5, 6, 7, 8.

3

Submit bug report card

Displays a field to collect technical issues found out by user.

Detail can refer to 4, 5, 6, 7, 8.

4

Hotline link

Displays the contact number of Ampd Hong Kong office (+852 3590 5212).

Navigates to have direct call.

5

E-mail link

Displays the support e-mail address (support@ampd.energy).

Click to compose an e-mail to support@ampd.energy.

6

Feedback field

Enters the feedback, enquiries, or technical issues.

7

Browser tab

Uploads related attachments.

8

Submit button

Submits the feedback, enquiries, or technical issues.

9

Email link

Displays the Enernet support e-mail address (enernet.support@ampd.energy).

Clicks to compose an e-mail to enernet.support@ampd.energy.

1

Release notes

Displays the release record in chronological order.

2

Release card

Displays the detail of release.

3

Release date

Displays release date in DD/MM/YYYY.

4

Release title

Displays release version and release date.

5

Release content

Displays the description of new features, updates and fixes by bullet point.